Privacy Policy

The data controller responsible for personal data processed through this website is Axvexium, with registered office at Villota 410, Local 2, Curicó, Región del Maule, Chile. For all matters relating to data protection, you may contact us at info@axvexium.com or by telephone at +56 9 5749 7325. Axvexium operates as a community relations and territorial communication agency serving urban development projects across Chile. This Privacy Policy applies to all personal data collected through the website located at axvexium.com and its language subdirectories.

This Privacy Policy is governed by Law No. 19.628 on the Protection of Private Life (Ley sobre Protección de la Vida Privada), as amended, which constitutes the primary personal data protection legislation in Chile. We are also guided by the principles established in the proposed amendments under the Chilean Data Protection Bill currently under parliamentary review, and we apply these principles voluntarily where they exceed current statutory requirements. We are committed to processing personal data lawfully, fairly, and transparently in accordance with applicable Chilean law and internationally recognized data protection principles.

Through the operation of this website, Axvexium may collect the following categories of personal data: (a) identification data, including name and email address, provided voluntarily through contact and inquiry forms; (b) professional data, including company name, job title, and project location, when provided in the context of a project inquiry; (c) technical data, including IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages, collected automatically through server logs and analytics tools; (d) cookie-related data as described in our Cookie Policy. We do not collect sensitive personal data as defined under Chilean law, including data relating to health, ethnicity, political opinions, religious beliefs, or criminal records.

Personal data collected through this website is processed for the following purposes: (a) to respond to inquiries submitted through contact and project inquiry forms — the legal basis is the consent given by the data subject at the time of submission; (b) to analyze website usage and improve the functionality and content of the site — the legal basis is our legitimate interest in maintaining an effective and accessible online presence; (c) to comply with legal obligations that may apply to our business activities — the legal basis is compliance with applicable law. We do not process personal data for automated decision-making or profiling purposes that produce legal or similarly significant effects on data subjects.

Personal data collected through inquiry forms is retained for as long as necessary to respond to the inquiry and for a reasonable period thereafter to manage any follow-up communications, not exceeding twenty-four months from the date of last contact unless a longer retention period is required by law or justified by an ongoing business relationship. Technical and analytics data is retained for a period of up to fourteen months. When personal data is no longer required for the purposes for which it was collected, it is securely deleted or anonymized. Data subjects may request earlier deletion of their data in accordance with the rights described in Section 7 of this Policy.

Axvexium does not sell, rent, or trade personal data to third parties. Personal data may be shared with third-party service providers who assist in the operation of this website and the delivery of our services, including web hosting providers, analytics platform providers, and email communication tools. All such third-party processors are engaged under contractual arrangements that require them to process personal data only on our instructions, to maintain appropriate security measures, and to comply with applicable data protection law. Where personal data is transferred to service providers located outside Chile, we take appropriate steps to ensure that adequate protections are in place. Personal data may also be disclosed where required by Chilean law, court order, or competent regulatory authority.

Under Law No. 19.628 and applicable data protection principles, individuals whose personal data is processed by Axvexium have the following rights: (a) the right to access personal data held about them; (b) the right to request rectification of inaccurate or incomplete personal data; (c) the right to request deletion of personal data where processing is no longer justified; (d) the right to object to processing based on legitimate interests; (e) the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise any of these rights, data subjects should submit a written request to info@axvexium.com, including sufficient identification to process the request. We will respond within a reasonable timeframe and in any event within thirty calendar days.

Axvexium implements appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include the use of encrypted connections (HTTPS) for data transmission, access controls limiting data access to authorized personnel, regular review of security practices, and secure storage arrangements. While we take reasonable precautions to protect personal data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to addressing any data security incidents promptly and in accordance with applicable legal obligations.

This website uses cookies and similar tracking technologies. Detailed information about the types of cookies used, their purposes, and how to manage your preferences is provided in our Cookie Policy. By continuing to use this website after being presented with the cookie consent notice, you consent to the use of cookies in accordance with the preferences you have selected. You may withdraw or modify your cookie consent at any time through the cookie preference tool available on this website.

This website may contain links to external websites operated by third parties, including embedded maps provided by Google Maps. Axvexium is not responsible for the privacy practices of those third-party websites and does not control how they collect or use personal data. We encourage users to review the privacy policies of any external websites they visit. The inclusion of a link to a third-party website does not constitute an endorsement of that website or its privacy practices.

Axvexium reserves the right to update or modify this Privacy Policy at any time. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date. We encourage users to review this Privacy Policy periodically to remain informed about how we protect personal data. Continued use of this website following the publication of changes constitutes acceptance of those changes to the extent permitted by applicable law.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us at info@axvexium.com or by post at Villota 410, Local 2, Curicó, Región del Maule, Chile. If you believe that your data protection rights have been violated and you are not satisfied with our response, you may lodge a complaint with the relevant Chilean authority. Under current Chilean law, the Consejo para la Transparencia (Council for Transparency) has oversight over certain aspects of data protection, and the proposed Agencia de Protección de Datos Personales, once established, will serve as the dedicated supervisory authority.